webinar
Managing Customer Response with AI
LISTEN TO STEPHEN DIORIO AND GANESH SHANKAR DISCUSS WHY THE RFP PROCESS IS THE MOST SCALABLE, PROFITABLE AND PRACTICAL PLACE TO LEVERAGE AND MONETIZE AI AGENTS IN YOUR BUSINESS
Executives across industries regard customer-facing applications are regarded as the most profitable and actionable ways businesses can leverage AI in 2024. Most current use cases tend to be single threaded – meaning they automate an isolated action, by an individual, in a customer channel, within one organizational silo. such as automating and isolated action for an individual or silo. The most profitable and scalable customer facing applications of AI automate the processes that companies use to engage customers, answer their questions, and enhance their experiences. The most successful organizations connect the dots across as many sources of knowledge, intelligence and innovation as possible in these endeavors. In this session, Stephen Diorio, Senior Fellow at Wharton AI and author of the book Revenue Operations asks Ganesh Shankar, Co-Founder of Responsive.io will share his experience deploying AI innovations with hundreds of businesses over the last decade to provide more value to customers. Specifically, the will discuss:
- The risks managers need to be aware of as they move down this path Listen as we discuss
- The importance of using AI to support a process workflow rather than an isolated task
- The financial impact of automating processes vs. individual tasks
- The opportunity to use AI as a means to govern content quality, consistency, and compliance
- How AI can scale to enable and improve every form of customer facing content
- The ways that Strategic Response Management is transforming the way organizations engage
TO LEARN MORE
Get the Tuning The Revenue Growth Engine and learn four steps your organization can take to improve the speed, engagement, and productivity of your sellers by over 50% while cutting costs by consolidating, simplifying and optimizing your commercial technology portfolio.
To help boards, CEOs and CXOs evolve their commercial models to better align sales, marketing and CX teams around the customer and accelerate revenue, profit, and value growth, the faculty of the Revenue Enablement Institute has published the seminal on Revenue Operations.
Learn why the “question-answer exchange” that underlies the RFP process provides a proprietary and risk mitigated training knowledgebase and represents the most profitable and scalable place to invest AI resources.